Privacy Policy

We collect the following types of information:

• Account Information: Name, email address, phone number, and business details provided during registration.
• Business Content: Product listings, menus, pricing, images, and other content you upload.
• Usage Data: Pages visited, features used, and interaction logs within the platform.
• Customer Data: Information about your customers that is processed through our platform (e.g., WhatsApp interactions).
• Technical Data: IP address, browser type, device information, and cookies.

• To provide, operate, and maintain the elfclick platform.
• To personalize your experience and improve our services.
• To communicate with you about updates, support, and promotions.
• To process payments and manage your subscription.
• To comply with legal obligations.

elfclick uses AI models to power features such as automated responses and catalog assistance. Your business content and customer interaction data may be processed by these AI systems solely to deliver the platform's functionality. We do not sell your data to train third-party AI models.

We may share data with trusted third parties to operate our platform, including:

• Meta (WhatsApp): For messaging integrations.
• Payment Processors: For billing and subscriptions.
• Cloud Providers: For infrastructure and storage.

These parties are contractually obligated to protect your data and use it only for the purposes we specify.

We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us at basu.devjani@gmail.com.

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at basu.devjani@gmail.com.

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser, though disabling cookies may affect platform functionality.

elfclick is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use after changes take effect constitutes your acceptance.

If you have any questions or concerns about this Privacy Policy, please contact us at: basu.devjani@gmail.com